Canadian Invest Inc. ("Canadian Invest", "we", "us" or "our") is committed to protecting the privacy of individuals who visit our website, request fund information or otherwise interact with us. This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, and the choices and rights available to you.
We handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy legislation. By using our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.
In short: we collect your name and e-mail address when you ask for fund information. We use them to send you that information and to answer your questions. We do not sell your personal information. You can ask us to access, correct or delete your information at any time by contacting privacy@canadianinvest.ca.
1. Who we are
Canadian Invest Inc. is a private investment fund manager. Our registered office is 1800-150 King Street West, Toronto, ON M5H 1J9, Canada. We are the organization responsible for the personal information described in this Privacy Policy.
Canadian Invest is not affiliated with, and is not endorsed by, any government body.
2. Personal information we collect
We collect only the personal information we need for the purposes described below. The information we collect depends on how you interact with us.
2.1 Information you provide directly
- Name — so we can address you correctly and identify your request.
- E-mail address — so we can send you the fund information you requested and respond to your questions.
- Any other information you choose to include when you contact us, for example in an e-mail or a follow-up message.
2.2 Information collected automatically
When you visit our website, our hosting infrastructure may automatically record technical information such as your IP address, browser type and version, device type, operating system, referring page, pages viewed and the date and time of your visit. This information is used to keep the website secure, reliable and functioning correctly, and to understand in aggregate how the site is used. It is not used to identify you personally.
2.3 Information we do not collect
Our website does not ask for, and we do not intentionally collect, sensitive personal information such as your social insurance number, banking details, credit card numbers, health information or government-issued identification numbers. Please do not send us this type of information through the website form or by e-mail.
3. How we use your personal information
We use your personal information for the following purposes:
- To provide the information you request. We use your name and e-mail address to send you the fund overview, fee details and risk information, and to answer your questions.
- To communicate with you. We may contact you about your request, to clarify your questions or to provide related fund information you have asked for.
- To operate and secure our website. Technical information is used to maintain the security, availability and performance of our website and to prevent fraud or abuse.
- To meet legal and regulatory obligations. We may use or retain personal information where required by applicable law, regulation, court order or the rules of a securities regulator.
- To establish or defend legal claims. Where necessary, we may use personal information to protect our legal rights.
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
4. Legal bases and consent
We collect, use and disclose your personal information with your consent, which you provide when you submit the form on our website or otherwise contact us. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us at privacy@canadianinvest.ca. If you withdraw your consent, we may no longer be able to send you fund information or respond to your request.
In limited circumstances, we may collect, use or disclose personal information without consent where permitted or required by law, for example to comply with a court order or to investigate a breach of an agreement or a contravention of law.
5. How we share personal information
We do not sell, rent or trade your personal information. We may share it only in the following limited circumstances:
| Recipient | Purpose |
|---|---|
| Service providers | Companies that provide us with e-mail delivery, website hosting, IT support, security or customer-relationship management services, acting on our instructions and under written confidentiality obligations. |
| Professional advisers | Lawyers, auditors, accountants and insurers, where necessary for the operation of our business and subject to professional duties of confidentiality. |
| Regulators and authorities | Securities regulators, law enforcement, courts and other public authorities, where we are required or permitted by law to disclose information. |
| Successors | A purchaser or successor entity in connection with a merger, acquisition, financing, reorganization or sale of assets, subject to this Privacy Policy or an equivalent level of protection. |
Where we transfer personal information to a service provider located outside Canada, the information may be subject to the laws of that jurisdiction and may be accessible to foreign courts, law enforcement and national security authorities. We use contractual and other safeguards to require a comparable level of protection.
6. How long we keep personal information
We retain personal information only as long as necessary for the purposes described in this Privacy Policy, or as required by law. In general:
- Information relating to a request for fund information is retained for as long as needed to respond to your request and to maintain a record of our communications, and is then deleted or anonymized according to our retention schedule.
- Where we are required by securities, tax or other laws to retain records, we keep the information for the period required by those laws.
When personal information is no longer needed, we securely destroy, delete or anonymize it.
7. How we protect personal information
We use administrative, technical and physical safeguards appropriate to the sensitivity of the personal information we hold. These measures include restricting access to personal information to personnel and service providers who need it for their work, using secure transmission for information submitted through our website, and maintaining security controls for our systems and records.
No method of transmission over the internet or method of electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Your privacy rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you and request details of how it has been used and disclosed.
- Correct any inaccurate or incomplete personal information.
- Withdraw consent to the collection, use or disclosure of your personal information, subject to legal and contractual restrictions.
- Request deletion of personal information that we are not required to retain by law.
- Ask questions or raise a concern about how we handle your personal information.
To exercise any of these rights, contact us at privacy@canadianinvest.ca. We may need to verify your identity before acting on a request. We will respond within the timeframe required by applicable law, generally within 30 days.
9. Cookies and similar technologies
Our website is designed to work without advertising or tracking cookies. Our hosting provider may use strictly necessary technical means to deliver the site securely and reliably, such as security tokens or load-balancing identifiers. These do not track you across other websites.
You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the website may not function as intended.
10. Third-party links
Our website may contain links to websites operated by third parties, including social media platforms or regulatory bodies. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing them with personal information.
11. Children
Our website and fund information are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make changes, we will revise the "Last updated" date at the top of this page. Material changes will be communicated by a prominent notice on our website or, where appropriate, by e-mail. We encourage you to review this page periodically.
13. How to contact us
If you have questions, concerns or complaints about this Privacy Policy or our handling of your personal information, please contact our Privacy Officer:
Privacy Officer, Canadian Invest Inc.
1800-150 King Street West
Toronto, ON M5H 1J9, Canada
E-mail: privacy@canadianinvest.ca
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the privacy regulator in your province.